Hampton Part-Time Job:Consumer Experience Part Time | Part Time

Your Next Part-Time Step in Hampton

Role Essentials

• Part-Time Job in Hampton: Consumer Experience Part Time
• Benefits: Eligible part-time team members may receive select benefits.
• Company: AdventHealth
• Pay: $16-$24/Hour (approx. $24.1k/Year)
• Core objectives involve your professional skills in a part-time capacity in Transportation, Delivery, Logistics.
• Career Level: Senior / Lead with flexible schedule.
• Excellent work-life balance for part-time staff in Hampton.
• Location: Hampton, VA
• This part-time role in Hampton is an excellent opportunity for professionals skilled in relevant skills.
• Our AdventHealth part-time team in Hampton, VA is growing.
• Benefit from working part-time in Hampton, a key hub for the Transportation, Delivery, Logistics industry.

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All the benefits and perks you need for you and your family:\n• Benefits from Day One\n• Paid Days Off from Day One\n• Student Loan Repayment Program\n• Career Development\n• Whole Person Wellbeing Resources\n• Mental Health Resources and Support\n• Pet Insurance*\n• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)\nOur promise to you:\nJoining AdventHealth is about\n...\nbeing part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.\nSchedule: Part Time\nShift : Monday Tuesday, 9 PM 5:30 PM\nPay: $19.00 an hour non - negotiable\nLocation: 602 COURTLAND ST, Orlando, 32804\nThe community you'll be caring for:\nThe role you'll contribute:\nThe frontline Representative is responsible for fielding and resolving inquiries via phone, chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of AdventHealth consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The frontline Representative reports to the department Supervisor and maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions.\nThe value you'll bring to the team:\n• Demonstrate through behavior AdventHealths mission, vision, values and service standards as outlined in the organizations Whole Care Experience training\n• Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)\n• Demonstrates empowerment to successfully resolve customer inquiries\n• Adhere to all established workflows, scripting, and department greetings\n• Create delightful customer experience by setting proper expectations and consistently